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Caterer.com People Awards 2016

  • 05/09/2016

The massive skills shortage in the hospitality industry is well documented and much discussed. According to research body, People 1st, longer-term employment projections show that the sector’s workforce is growing faster than economy forecasts. Including replacement demand, an additional 660,200 people will be required. If more skilled workers are not recruited and retained, the sector could suffer serious consequences by the end of the decade.

According to British Hospitality Association (BHA) figures, the Hospitality sector is the fourth largest industry in the UK, employing nearly five million people and accounting for 17% of the total jobs growth in the UK.  Employers in the sector, however, still struggle to recruit the talent they need. Whilst the reasons behind this are many and varied, a growing number of hotel, restaurant, pub & bar and food service employers are taking matters into their own hands, tackling the skills shortage issue with a range of ingenious initiatives that not only help them recruit and develop new staff, but to keep them too.

This year, these exciting projects will be recognised and rewarded by leading UK hospitality job website Caterer.com, through their Caterer.com People Awards 2016. These awards celebrate the very best in Hospitality Recruitment, Retention and Development across 12 categories including Employee Engagement, On-Boarding schemes, Employer Brand Initiatives and Learning and Development programmes. There are also awards for the people who drive these initiatives, including HR Teams, In House Recruitment teams and Industry Ambassadors.

The 50 strong Caterer.com People Awards shortlist spans the sector from small family businesses to large multinationals. Bringing them together are the challenges that the industry has been facing for a while but also that spark of innovation shown by the shortlisted employers and their understanding that developing talent is the key to their future success.

Among the shortlisted companies are not only high end luxury brands like The Dorchester Collection, The St. Pancras Renaissance Hotel and London EDITION, but also well-known high street names such as  Bella Italia, Be At One Bars and restaurant chain Leon. Also appearing on the shortlist are The Grand Hotel, Eastbourne, The National Theatre, Durham University Catering Department, Anglian Country Inns and Soho House.

The range of recruitment, retention and development initiatives demonstrated by the shortlisted employers is truly inspiring. On the shortlist in the Candidate Experience category, Firmdale Hotels has utilised increased Employer Brand Engagement and their ‘Love What You Do’ campaign to successfully reduce the number of candidates dropping out before on-boarding. In order to retain experienced and valued staff, the tranquil and remote Portavadie Marina in Scotland accommodates nearly three quarters of its workforce in apartments matching those of guests. This incentive ensured the resort a place on the shortlist in the Rewards & Benefits category. On the Employee Engagement shortlist are Leon Restaurants who utilised ancient Oriental techniques to help Baristas reduce their stress levels, increase speed and improve quality of product and service. Fuller’s Brewery created programmes to that would act as a career pathway from the ‘front door’, all the way through to management. This has resulted in 70% rise in retention and promotion. Fuller’s are in the shortlist in the Candidate Experience category. These examples are just an indication of the innovation and results shown by all 50 shortlisted employers.

In an industry that prides itself on delivering a quality experience for the customer, these companies confirm that this quality begins with their people. Each of the shortlisted employers has demonstrated their hard work, results and a dedication to their staff and the hospitality industry as a whole. Caterer.com People Awards 2016 is an important recognition of the impressive work of the employers and staff that make up over seven percent of the UK workforce. 

 

Hosted by the hilarious Stephen Mangan, the glittering Caterer.com People Awards 2016 takes place on October 12th at Park Plaza Westminster, London and will be an evening to remember with 500 industry guests in attendance. Sponsors for this year’s awards include Part & Co., Admiral Recruitment, Careers in Hospitality at Hotelympia 2018, Fresh Montgomery, Cingo Recruit, The Great Hospitality Show and Nicholas Jon Recruitment. Tickets provide a drinks reception, a delicious three course dinner designed by Executive Head Chef Olivier Ruiz and his team, first class entertainment and a post awards party. Tickets are now available.

Caterer.com People Awards Shortlist in Full

AMBASSADOR TO THE INDUSTRY: The Shortlist

CYCAS HOSPITALITY

EVOLVE HOSPITALITY 

LEON RESTAURANTS

THE SPRINGBOARD CHARITY: Anne Pierce, CEO 

THE CLINK RESTAURANT COMPANY

THE DOYLE COLLECTION

THE HIGHLANDER HOTEL (BESPOKE HOTELS)

CANDIDATE EXPERIENCE INITATIVE: The Shortlist

BE AT ONE

FIRMDALE HOTELS

FULLER'S

GOOD TABLE & CHEER LTD – Perkins Family

NATIONAL THEATRE

 EMERGING TALENT INITIATIVE: The Shortlist

D&D LONDON

ELIOR UK

HILTON LONDON HEATHROW AIRPORT TERMINAL 5

HILTON WORLDSIDE

KOH THAI TAPAS

LIVING VENTURES

QHOTELS

REZIDOR HOTEL GROUP

THE DORCHESTER, 45 PARK LANE & COWORTH PARK

THE GRAND HOTEL, EASTBOURNE

THE PEACH PUB COMPANY

 EMPLOYEE ENGAGEMENT PROGRAMME: The Shortlist

BE AT ONE

BYRON HAMBURGERS

CYCAS HOSPITALITY

FIRMDALE HOTELS

LEON RESTAURANTS

POD

YOTEL AIR (YOTEL HEATHROW AND YOTEL GATWICK)

Z HOTELS

 EMPLOYER BRAND CAMPAIGN: The Shortlist

BYRON HAMBURGERS

DEVONSHIRE HOTELS & RESTAURANTS

GOOD TABLE & CHEER LTD - Perkins Family

REZIDOR HOTEL GROUP

THE DOYLE COLLECTION

THE LONDON EDITION

 HR TEAM: The Shortlist

CHEWTON GLEN HOTEL & SPA

JUMEIRAH LONDON

QHOTELS

ROAST RESTAURANT

ST PANCRAS RENAISSANCE HOTEL 

THE BELFRY

THE CHESTER GROSVENOR HOTEL (Bespoke Hotels)

THE VINEYARD GROUP

IN-HOUSE RECRUITMENT TEAM: The Shortlist

BE AT ONE

BELLA ITALIA (Casual Dining Group)

EXECUTIVE SERVICED APARTMENTS LTD.

FIRMDALE HOTELS

HILTON WORLDWIDE

NATIONAL THEATRE

SOHO HOUSE


LEARNING & DEVELOPMENT: The Shortlist

ARAMARK

BE AT ONE

DISHOOM

ETM GROUP LTD.

FULLER'S

HILTON LONDON HEATHROW AIRPORT TERMINAL 5

JUMEIRAH LONDON

KOH THAI TAPAS

THE ARTS CLUB

THE DOYLE COLLECTION

LAUNCH CAMPAIGN: The Shortlist

ACCOR HOTELS UK & IRELAND

HOTEL GOTHAM (Bespoke Hotels)

CAFÉ ROUGE (Casual Dining Group)

SOHO HOUSE



LEADERSHIP IN RECRUITMENT, RETENTION & DEVELOPMENT: TheShortlist

ASK ITALIAN

BE AT ONE

DURHAM UNIVERSITY CATERING

GOOD TABLE & CHEER LTD –Perkins Family

HUSH HEATH HOSPITALITY



ON-BOARDING PROGRAMME: The Shortlist

DEVONSHIRE HOTELS &RESTAURANTS

DISHOOM

FOUR SEASONS HOTEL LONDONPARK LANE

MARRIOTT

NATIONAL THEATRE

SOHO HOUSE

STAR HOTELS UK

THE DOYLE COLLECTION


REWARDS & BENEFITS: The Shortlist

ANGLIAN COUNTRY INNS

BE AT ONE

CYCAS HOSPITALITY

DEVONSHIRE HOTELS &RESTAURANTS

DISHOOM

JUMEIRAH LONDON

PORTVADIE MARINA

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